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Be Scared. Massive Fines Coming With The Visa VAMP Clampdown
Visa’s new VAMP enforcement framework introduces tougher thresholds, tighter controls, and the very real prospect of significant fines for merchants who fail to address fraud and chargeback problems. This isn’t a small operational tweak - it’s a change that can challenge the commercial viability of many merchants and their partners. What VAMP Actually Is? Visa’s Account Monitoring Program (VAMP) is a compliance framework that monitors merchants for excessive disputes, charg
Bill Trueman
Dec 4, 20253 min read


Has the FCA CEO Gone Bonkers?
Nikhil Rathi was recently re-appointed as the FCA boss for a further term. He warned in his speech to the Mansion House ‘city dinner’ in late October 2025 that the UK is poorly protected from cyber attacks upon its foreign controlled critical infrastructure; that includes data centres and payment networks. In earlier Dear CEO letters and more recent FCA communications, he warns that companies are not looking after customer funds, that they should have wind-down plans to pre
Bill Trueman
Nov 27, 20252 min read


Credit Repair Organisations - Will They ‘Kill' or ‘Cure'?
Credit repair / credit builder companies help consumers improve their credit score to access more borrowing and financial services. Do they succeed and are these practices morally OK? Will the Financial Conduct Authority (FCA) continue to critically review these firms and how many more will be required to clean their act up or cease operations? The sort of ’tricks’ used by credit repair companies ….. · A consumer must pay, say £200, into an account with a 'credit repair
Bill Trueman
Nov 27, 20252 min read


High Court Backs FCA’s Ability to ‘Name and Shame’ Firms in Exceptional Cases
FCA Now More Likely to ‘Name and Shame’ Firms That 'Fall Foul' of the its Regulations The High Court has confirmed that the Financial Conduct Authority (FCA) can, in exceptional circumstances, warn the public before it concludes an investigation. This is great news; we need a faster-acting FCA to protect, especially vulnerable customers, from the most errant offenders. FCA regulations and rules are not optional, but mandated upon all regulated firms to protect us as customer
Bill Trueman
Nov 24, 20252 min read


Fraud and Chargebacks – A New Stance From Visa
Have you understood, and are you ready for the pending Visa programme changes? Programme changes will stop merchant actions or omissions...
Bill Trueman
Mar 4, 20253 min read


Interchange Fees - Fix the UK/EEA Card Not Present Fee Problem - Or Try an 'Alternate Approach'
Image Credit: Pixabay In 2015, the EU interchange fee regulation (EU IFR) set ‘price caps’ on interchange fees (IF) for domestic...
Bill Trueman
Jan 21, 20253 min read


APP Fraud – Let’s STOP Institutions That Help Fraudsters
In 2023, we talked about the Payment Systems Regulator (PSR) first report on those organisations that send and receive APP-fraud...
Bill Trueman
Aug 21, 20243 min read


Kevin Smith Leads Panel Discussion on Authorised Push Payment (APP) Fraud at Payments Leaders’ Summit (PLS) in UK
An expert panel at the most recent Payment Leaders’ Summit in London in April 2024[1] discussed Authorised Push Payment (APP) Fraud as it...
Bill Trueman
May 3, 20243 min read


Post Office Scandal – Need for Governance?
People Challenges Let’s focus on the ‘big stuff’ here, and put-to-one-side the shocks from the media, such as: ‘treat your colleagues...
Bill Trueman
Jan 18, 20243 min read
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